Automation Best Practices for SRE and Security: Insights from Building a Workflow Automation Product

SRE and Security teams face challenges in managing complex systems. Automation is an effective mechanism for response to disruptions and threats.
However, when building a workflow automation product, I observed enterprise organizations set up unnecessary roadblocks, and smaller teams cutting corners to get immediate results.
Hence in this session, I want to share my experience and interactions with organizations across industries and growth stages and outline the best practices of automation that can be distilled from all these interactions.